CONTROL CENTRE - CAT 2 ALARM
The Protector Group – Manned Guarding Help Desk – 24×7
The Protector Group is an SIA approved contractor and accredited to NSI Gold Standard. Providing a 24×7 Manned Guarding Help Desk and Scheduling team who are highly trained supporting our teams of Security Officers across our varied number of UK customer assignments.
Our Security Officers are ‘guaranteed’ a quick response covering;
- Providing a vital communication link between our back-office support, field based Security Officers and customers.
- Security Officer Book-on/off service, monitoring Officers Health and Safety.
- Advanced rostering and short-notice call-offs, scheduling trained relief Officers.
- Security Officer Foot Verification monitoring.
- Security Officer Lone worker monitoring to BS8484 standard.
- Dealing with site based incidents and occurrences, part of our management escalation process. Liaising with the police and emergency services and report writing.
- Manage customer’s temporary and ad hoc deployment requirements.