About Us

OUR COMPANY

Lord Stevens had spent three years looking for a suitable investment opportunity. Attracted to the Protector Group by not only it’s range of goods and services such as CCTV, security guarding and electronic fire detection systems but also because of its superb people, strong regional presence and immense national potential.

The former Chief Constable of Northumbria has been a long-standing advocate of greater regulation of the private security industry. “I think it is time now for the private security industry to come in from the cold,” he said. The private security industry employs more people than the police in this country and I would like to see it continue to improve and do well.”

Lord Stevens, who pledged to be pretty hands-on in his new non-executive role, said the company would offer local solutions to local problems, providing a bespoke service to North East businesses. “The region is going through a tough time economically. At these times, crime levels tend to go up and there is a general worry about safety” he said. “Our ambition is to become the main player regionally and then to see where we can go nationally. It is good for the North East if you have a very substantial security business based in the region”.

Since the investment by Lord Stevens in 2008, The Protector Group has expanded throughout the UK and has regularly deployed staff throughout the World.

Our Location

THE BOARD & MANAGEMENT TEAM

  • Lord John Stevens of Kirkwhelpington
  • KEN SLATER
  • JOHN SPENCER HARVEY MSyI
  • Donna MacDonald
  • John Hyde
  • Graeme Wilson
  • Jill Brown
  • Paul Kelly
  • Stephen Clark
  • Alan Fletcher
  • Suzanne Prendergast

ABOUT THE PROTECTOR GROUP

Company Statement

The Protector Group commenced trading in September 1994, the company being formed by John Harvey who had previously enjoyed a distinguished military career. Initially, the company focussed on providing a quality service in Manned Guarding and Key Holding. Since then, the company has recruited a professional management team with vast experience in the private security industry.

In 1998, the company achieved accreditation to ISO9002:1994, BS7499 and BS7858 and in the following year, applied for and succeeded in obtaining membership of International Professional Security Association.

In 1999, we formed our Special Events Division, supplying Safety Stewards and Corporate Hospitality for major events. In 2000, we introduced a service of CCTV installation and monitoring from a 24-hour Control Room in our new purpose built Operations Centre at Team Valley. In 2003 the Company achieved certification to ISO9001:2000 and has now implemented this system in compliance with ISO14001:1996, OHSAS18001:1999 and the NACOSS Scheme for Installers.

The Company offers a complete security package to clients. We are members of the British Security Industry Association, NSI Gold Award Members and the SSAIB, and are registered as an approved contractor under the Security Industry Authority Approved Contractor Scheme. In addition The Protector Group is a member of The Pacesetters, a select group of the top 15% ACS companies. The Protector Group Limited is dedicated to providing a service to our customers which ensures that they are provided with the best possible product and service, whilst endeavouring to avoid harm to the environment, our employees, visitors and all others who may be affected directly or indirectly by our activities.

The company is an NSI Gold Installer and therefore all employees are committed to meeting the regulatory, legal and environmental expectations of the industry that have been agreed by insurers, police, professional institutions and relevant Trade Associations. In particular we shall:

  • maintain Quality Management System (QMS)
  • seek to ensure compliance with existing and future environmental, and health and safety legislation and any other initiatives or requirements to which the company subscribes
  • liaise with all relevant external bodies and work with our own staff to improve our quality, environmental and health and safety performance, prevent accidents and cases of work related ill health and maintain safe and healthy working conditions
  • identify and seek to reduce significant environmental effects, health and safety risks, and pollution which may arise from our processes, operations and work activities
  • provide and maintain safe plant and equipment
  • minimise, re-use and recycle all materials wherever practicable
    provide appropriate quality, environmental, and health and safety information and training for our staff, and encourage them to apply good practice, both at work and at home
  • discuss quality, environmental, and health and safety issues regularly at the highest levels of the company and consult with our employees on matters affecting their health and safety
  • liaise with suppliers and customers to facilitate the best possible products, safety, and environmental practices and to promote recycling
  • to review and revise this policy as necessary at regular intervals.
  • service and deliver low carbon emission products.

Sound management principles and practices shall be applied to meet these commitments, and to achieve demanding and publicly available performance objectives. We shall set those objectives annually; wherever practicable, they shall be quantitative and we shall monitor our progress towards meeting them.

The company has developed and implemented a quality management system that meets the requirements of the International Standards ISO 9001:2015 and the NSI Quality Schedule SSQS101.5 The Design, Planning, Installation and Maintenance of Electronic Security Systems, giving confidence not only that installations meet the requirements of the contract and specifications but that our business is committed to continual improvements.

The Protector Group History

The Protector Group Limited was formed in September 1994. Initially concentrating on Static Site Security or Manned Guarding, Founder John S Harvey, an ex Royal Marine with distinguished service, put the emphasis on quality rather than quantity by only taking on contracts within the company resources at that time.

This sensible approach helped to build up strong working relationships with our clients producing a “Secure Partnership”, a principle and standard still continuing to this day. It is this belief in quality customer service that has allowed the company to develop into one of the regions leading security providers.

With the foundations laid, John started to expand the company by recruiting personnel with military and police experience, people who have formed the backbone of the company ever since. It was also time to diversify the range of services available. Mobile Patrols, Keyholder Response and Event Management, including Stewards and Corporate Hospitality were all added to the range provided.

To be successful the company needed to be accredited by industry governing bodies. Quality Assurance procedures were put in place to achieve this and are still followed to this day. You can view these accreditations by clicking here.

The company had now grown from the original 2 employees to nearly 300 and it was not about to stop there. Electronic Security was next, including Intruder Alarms, Access Control and in particular CCTV with monitoring. With an experienced Technical Director now on board from another large independent security company the time was right to relocate.

The company invested in new custom built premises, incorporating our own 24-hour monitoring station and control room, built and operated to BS 5979: 2007. This complex is now fully operational and we welcome all existing or prospective customers to come and see for themselves how good it really is. Further regional bases have been added over the years throughout the UK.

The Protector Group is now a “Total Security” provider. Equipped with both state of the art facilities and dedicated expert staff we are committed to providing cost effective and reliable security services to our clients through our variety of security solutions.

Not sure which solution fits you business needs?